Refund Policy
Last updated: April 2026
Our Commitment
At mehakdhoundiyal.com, we stand behind the performance of our AI outbound platform. We want every client to experience meaningful results, and our refund policy reflects that commitment.
Service Delivery Guarantee
If you subscribe and we do not deliver the agreed number of booked calls within 30 days of your campaign launch, you are eligible to request a full refund of the amount paid.
Conditions for eligibility:
The guarantee applies to first-time subscribers only
You must have completed onboarding and launched your campaigns as directed by our team
A refund request must be submitted within 30 days of your subscription start date
You must provide a brief account of your experience and the campaigns run
Standard Subscription Refunds
Outside of the Service Delivery Guarantee:
Subscriptions are billed in advance for the current billing cycle
Refunds are not issued for partial billing periods
If you cancel mid-cycle, you retain access until the end of your current billing period, after which your subscription will not renew. No refunds are issued for the remainder of a billing cycle after cancellation.
How to Request a Refund
Email mehak@mehakdhoundiyal.com with your account details and reason for the request.
Processing Time
Approved refunds are processed within 7-10 business days to your original payment method.
Governing Law
This Refund Policy is governed by the laws of India, with disputes subject to the exclusive jurisdiction of the courts of Delhi, India.